What are "claims adjusters" responsible for?

Claims adjusters play a crucial role in the insurance industry by investigating claims made by policyholders. Their primary responsibilities include assessing the damages claimed, verifying the details surrounding the claim, and determining the appropriate payout based on the terms of the insurance policy. This involves gathering evidence, inspecting damaged property, and sometimes interviewing the insured and witnesses to get a comprehensive understanding of the situation. By effectively managing the claims process, adjusters ensure that claims are settled fairly and efficiently according to the policy coverage. This is vital for maintaining the insurer's integrity and ensuring that policyholders receive the benefits they are entitled to under their insurance contracts.